Shannon A. Brown

Shannon A. Brown


  • President & CEO of BCS Consulting Services
  • Retired Senior Vice President of Eastern Division U.S. Operations and Chief Diversity Officer, FedEx Express
    • Forty-four years ago, Shannon A. Brown began his FedEx career as a package handler at the company’s Memphis World Hub. As the company grew, he grew as well and contributed greatly to the success of FedEx while mentoring many others along his extraordinary career journey. In November 2022, after a long and distinguished career, Brown retired from his position as Senior Vice President of Eastern Division U.S. Operations and Chief Diversity Officer at FedEx Express, the world’s largest express transportation company. He is lauded as a business trailblazer and one of the most iconic executives in the company’s 50-year history.

      In his role as Senior Vice President of Eastern Division U.S. Operations and Chief Diversity Officer, Brown was responsible for station, hub and ramp operations in the eastern U.S. region. As Chief Diversity Officer, his work included maintaining an effective diversity and inclusion environment where every team member is valued and has an equal opportunity to succeed. His executive achievements also included serving as Senior Vice President and Chief Human Resources & Diversity Officer at FedEx Express and as Senior Vice President of Human Resources at FedEx Ground. His many honors included multiple FedEx Five Star Awards and the CEO Five Star Award.

      Known admiringly as an innovative “man for all seasons,” Brown’s strong business acumen has propelled him to new heights as an executive consultant where he currently serves as Founder, President & CEO of BCS Consulting Services. His business focus areas include principles of strategic leadership, human resources, hiring and talent management, organizational effectiveness, workplace safety and security, and results-oriented corporate cultures.

      Throughout his career, Brown has remained actively involved with a variety of corporate, academic, and nonprofit institutions. He currently serves on the board of directors for Cadence Bank and the board of Universal Insurance Holdings, Inc. Additionally, he was appointed by former Tennessee Governor Bill Haslam to the Advisory Board of Western Governors University. He also serves on the board of the Intermodal Transportation Institute at the University of Denver and is HR Chair of the International Air Transport Association. His dedication to community service includes memberships on the Central Board of the Boys & Girls Clubs of Greater Memphis and the Orpheum Theatre Group in Memphis. His background also includes service as past Chairman of the Board for United Way of the Mid-South.

      Brown’s outstanding professional and civic leadership achievements have brought him to the forefront of media attention. He has been named to Black Enterprise magazine’s lists of “100 Most Powerful Executives in Corporate America” and “Top Executives in Corporate Diversity,” as well as Savoy magazine’s “Top 100 Most Influential Executives in Corporate America.” He is also a member of the Executive Leadership Council (ELC) and was featured in Forbes magazine’s “Diversity at the Top” edition honoring the ELC’s 30th anniversary.

      Brown is a recipient of the National-Louis University Distinguished Alumni Award and as a graduate of Westwood High School in Memphis, was inducted into the Memphis City Schools Alumni Hall of Fame. His educational background also includes a bachelor’s degree in applied behavioral science from National-Louis University in Chicago and a master’s degree in intermodal transportation from the University of Denver.

      He and his wife, Beryl, currently reside in Memphis, TN and are the proud parents of two daughters.